Last updated: November 4, 2025

This Privacy Policy describes how Seyge (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from seygebrand.com (the “Site”) or otherwise interact with us (collectively, the “Services”).

Please read this Privacy Policy carefully. By accessing or using our Site, you agree to the collection and use of information in accordance with this Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operations, or legal obligations. The updated version will be posted on this page with the revised “Last updated” date. Continued use of our Site after updates means you accept those changes.

Information We Collect

We collect information from you in several ways depending on how you interact with us.

1. Information You Provide to Us

This includes:

• Contact details: name, email address, phone number, and shipping/billing address.
  
• Order details: products purchased, payment confirmation, order number, and transaction history.
  
• Account information: if you create an account, we collect your login details and preferences.
  
• Customer support messages: any information you include when you contact us (e.g. via email or form submissions).
  

2. Information Collected Automatically

When you visit our Site, we automatically collect information about your interaction through cookies, pixels, and similar technologies.
This may include:

• IP address, browser type, device information, and time zone.
  
• How you browse or interact with our Site (pages visited, time spent, etc.).
  

We use this data to improve your shopping experience and optimize our Services.

3. Information from Third Parties

We may receive information from third-party partners, including:

• Shopify, which powers our online store.
  
• Payment processors (e.g. Shopify Payments, PayPal) to process your transactions securely.
  
• Shipping carriers (e.g. DHL Express) to fulfill your orders.
  

All third parties are required to handle your data according to their own privacy policies and applicable laws.

How We Use Your Information

We use your personal information to:

• Provide and deliver products — to process orders, arrange shipping, and handle returns or exchanges.
  
• Communicate with you — regarding your orders, inquiries, and account updates.
  
• Improve and personalize your experience — including through analytics, feedback, and website optimization.
  
• Send marketing communications — only when you’ve opted in. You may unsubscribe at any time.
  
• Prevent fraud and ensure security — to protect our Site, transactions, and customers.
  

Cookies

We use cookies and similar technologies to:

• Remember your preferences and items in your cart.
  
• Understand how visitors interact with our Site.
  
• Tailor content and advertisements to your interests.
  

You can manage or disable cookies through your browser settings. Please note that disabling cookies may limit some Site functionality.
For more details about cookies used by Shopify, visit Shopify’s Cookie Policy.

How We Share Your Information

We may share your information with:

• Service providers who assist us with payment processing, shipping, IT, or analytics.
  
• Business partners who help us with marketing or fulfillment.
  
• Authorities or law enforcement, if required to comply with legal obligations or protect our rights.
  

We do not sell or “share” your personal information for profit.

User-Generated Content

If you share content such as product reviews or social media tags using our brand name, this information may be publicly visible. Please be mindful when posting publicly accessible content.

Third-Party Links

Our Site may contain links to third-party websites (for example, payment processors or social media platforms). We are not responsible for their privacy practices. Please review their policies before providing personal information.

Children’s Privacy

Our Services are not directed at children under 16, and we do not knowingly collect personal data from them. If you believe your child has provided information to us, please contact us at info@seygebrand.com to request deletion.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy — for example, to comply with legal obligations, maintain your account, or resolve disputes.

Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
  
• Withdraw consent or object to certain processing activities.
  
• Request a copy of the information we hold about you.
  

To exercise these rights, contact us at info@seygebrand.com.
We may verify your identity before processing your request.

International Data Transfers

As our store is powered by Shopify, your information may be transferred and stored outside your country of residence, including in Canada or the United States. Shopify ensures appropriate safeguards for data transfers under applicable privacy laws.

Security

We use reasonable security measures to protect your information, but no method of transmission over the Internet is 100% secure. We encourage you to keep your login credentials confidential and notify us immediately if you suspect unauthorized activity.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

info@seygebrand.com

seygebrand.com
Hong Kong SAR